Privacy policy

We are committed to safeguarding your privacy. This policy explains how we do that

 

  1. We may collect, store and use the following kinds of personal information:
    1. information you provide when registering with our website, or completing a profile, either directly on the website or via a link (EG Facebook)
    2. information you provide to us for the purpose of subscribing to our email notifications and/or newsletters, either online or offline
    3. information you provide to us when using any services on our website
    4. information relating to any purchases you make or any other transactions that you enter into through our website.
    5. information you post to any of our online platforms for publication on the internet
    6. information contained in or relating to any communication that you send to us by any means
    7. any other personal information that you choose to send to us
    8. It is your obligation to ensure any information we hold about you is up to date and accurate.
  2. Consent
    1. Your consent to use your information in line with this policy is implied by providing us with that information
    2. You must obtain the consent of any other person before disclosing their information to us. Consent is again implied for any such information passed to us
  3. Personal information submitted to us may be used for:
    1. administration purposes
    2. personalising your experience of our business and assist in providing services
    3. contacting you with information you have specifically requested
    4. contacting you with information you may not have requested but which we feel may be of interest to you
    5. contacting you with regular updates (eg newsletter) or other business information
    6. general marketing purposes by us
    7. providing third parties with statistical information about our customers (but without any ability to identify individuals from that information)
    8. dealing with enquiries, complaints, reviews made by or about you relating to our business
  4. Disclosure of your personal information:
    1. We will not, without your consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing, or employ any third party except as laid out in this policy.
    2. We may disclose your personal information to any relevant people or bodies insofar as reasonably necessary for the purposes set out in this policy.
    3. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
    4. We may disclose your personal information to the extent that we are required to do so by law or in connection with any ongoing or prospective legal proceedings; or in order to establish, exercise or defend our legal rights.
    5. We may disclose your information to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
  5. Retaining personal information:
    1. Personal information that we process for any purpose shall not be kept for longer than is deemed necessary for that purpose
    2. We will not usually delete personal information unless you request its deletion
    3. We will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law; or if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.
  6. Security of personal information
    1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on secure servers and/or, in the case of offline information, in a secure location
    3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of such data
    4. You are responsible for keeping any passwords you use for accessing any of our services confidential
  7. Alterations:
    1. We may update this policy from time to time by publishing a new version on our website, so you should check this page occasionally to ensure you are happy with any changes to this policy.
    2. We may notify you of changes to this policy by email or other means, but you agree that we are not obliged to do so
  8. Your rights:
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be free of charge so long as the request is deemed to be reasonable and you provide evidence of your identity.
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
    5. Third parties may sometimes be linked to our business by means over which we have no control (EG. web links), so we are not in any way responsible for the privacy policies of such third parties
    6. This business (The Square) and its website is owned and operated by Play Wells Ltd.

      Our registered address is: 20 Priory Rd, Wells, Somerset, BA5 1SY.
      We are registered in England and Wales under business registration number: 8792970

       

      You can contact us by writing to the address shown above or by any of the methods shown on the Contact Us page